The Saga Ends - Again

Yesterday I received a robo call from Sears.  Since I was out, the computer left a message asking that I call back "at once".  I called when I returned home and the twit who answered following all the "if you wish ###, dial xxx" asked how he could help me and I told him about the robo call and he said, " well, you have parts on order, have you received them?"  Me:  "No."  Him:  "Well, I can't schedule your tech until the parts arrive."  Me:  "I'm not asking to schedule, I'm returning a call."  Him:  "Let me check, the tracking shows the part being delivered today.  Call immediately when it's delivered".  Me:  "UPS doesn't deliver in my area until after 5pm west coast time.  Will there be someone to help me at that hour."  Him:  "No."  Me:  "Then I'll call in the morning."  Him:  "No, you need to call when the parts arrive."  What?

Not done yet ... I got home from a meeting last night a little after 8pm and found the pkg on my front porch.  Just to be able to say I did, I called.  There WAS someone there.  (Here we go again)  She said, "Did you receive all 3 parts?"  Me:  "He only ordered one part."  Her:  "Well, how many did you receive?"  Me:  "The one."  Her:  "Three were ordered".  Me: "No, just one."  Her:  "No, there were three, they were ordered on different dates."  Arrrrgh!!!  Me:  "The first two have already been installed in the previous visits."  Her: "Oh, so how many parts do you have now?"  Me:  "Could we just schedule the tech?"  Her:  "The earliest I can schedule him is Thursday".  Me:  "Check your notes, I'm not home on Thursdays."  Her:  "Well then, the best I can do is tomorrow."  Arrrrgh!!!  "Tomorrow is fine."

I know people who need work and have gone beyond the 3rd grade; probably over-qualified.  No disrespect to 3rd graders (or their teachers). 

The loud resounding noise heard around the world, or at least throughout western North America this afternoon, was Ryan, the Sears repairman, and me as my dryer proceeded to heat while it tumbled.  I'm not sure which of us was most leery about turning the start dial or who was more pleased when the **** thing actually worked.  Since he also does washers, I'm going to call and request that he come back and do preventive maintenance on the washer.  We're both hoping that doesn't open a door better left closed.  Then I still have two other appliances and the TV on the maintenance program.  This saga has the opportunity to rear its ugly head yet again, but let's hope not.  Please ?!!!!