This Could Be Deja Vu All Over Again

So, many of you remember the Sears Freezer saga (see September 16 - October 15).  This was a two-section freezer, one of which decided four years was its maximum.  I called Sears, they didn't have food in my freezer so they weren't overly concerned and could send someone out in two weeks.  The guy came and, of course, the appliance needed parts ordered from some planet just outside our solar system  ... two more weeks.  The parts arrived, but having been built by aliens, they didn't fit.  Parts were ordered again.  Uh-huh, two more weeks.  This time they kinda fit.  The tech notified the powers that be that it only had an 80% seal and the great mind on  the other end of the phone asked if that wouldn't be acceptable to me.  I offered him the 80% sealed freezer to use for his children's food but he declined my offer and said they would 'review' the situation and get back to me in - together now - two weeks.  The tech, being as fed up as I was, gave me a special number to call and the next morning I talked with a young man in an area of Sears that I hope they never discover, explained the situation, he looked up the history, and that afternoon I took the authorization code he gave me for a replacement freezer and went to the local Sears and ordered my new freezer.  By the weekend the old was out and the new was in.  Sears is very good about honoring their maintenance agreements provided you have more perseverance than they do.

Well, here we go again.  Four weeks ago I called Sears about my dryer.  It wouldn't heat.  Do you know how long it takes to tumble dry a load without heat?  After the mandatory two week wait, a tech came out, tore the dryer apart, determined that it was the timer, ordered a new one and said, " I'll be back in two weeks".  This past Tuesday another tech showed up, checked the new part, opened that area of the dryer again and found a surprise.   The timer may or may not have needed replacing; but after frying the mouse that had gotten in there and walked on or otherwise touched the resistor, said mouse and resistor were both fried and inoperable ... and had been for a few weeks.  As my sister once said when she was very little, "the mouse was so dead, he didn't even wiggle."  Guess the first tech just didn't see this dead mouse or thought it should stay where it was as a deterrent to other mice.  New resistor has been ordered.  The saga continues - again!